FAQs

How will my order ship?

For all orders outside of Richmond, Virginia your order will be shipped via UPS or FedEx.

Does someone need to be home to receive the order?

Yes, Identification and a signature will be required from someone 21 years or older.

How long does shipping take?
We ship within 2 business days. Orders that have been shipped by UPS or FedEx you will receive a tracking #. 
 
Local deliveries are also delivered within 2 business days. If you have a time window request, please email support@winestork.com.
Do you ship to my state?
As of right now, we ship to Virginia, Washington DC, Florida, Nebraska, New Hampshire, New Mexico, West Virginia, Wyoming & North Dakota. However, there is more to come! Check back for updates. 
Is there a same day shipping option?
Yes, in Richmond Virginia only, you can receive same-day delivery if you order from our “favorites” selection before 3pm on Monday-Friday.
Other questions?
Please email support@winestork.com if you have a question that is not addressed on this page 
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